The short version: we collect what you give us and basic site analytics, we use it to respond to you and run our business, we never sell it, and you can ask us what we have or ask us to delete it by emailing support@marqueandheir.com. Your mobile number and text-message consent are never shared with anyone else for marketing.
1. What we collect
- You give us: name, phone, email, business name, and anything you put in a form, email, or text to us.
- Collected automatically: basic visit facts recorded by our own systems (the page visited, phone or desktop, the referring site, and a referral code if you arrived from a referral link), plus the approximate location our host derives from an IP address. Browser storage is separate and described in section 6 — the interactive tools ask before keeping anything.
- If you text us or opt in to texts: your number and message history. Consent to receive texts is never a condition of purchase. Message frequency varies; message and data rates may apply; reply STOP to opt out (honored within 10 business days), HELP for help.
2. How we use it
To respond to inquiries, provide and improve services, send things you asked for, bill for work, and meet legal obligations. If we ever want to use your information for something else, we ask first.
3. What we share — and don't
We do not sell personal information. We do not intentionally request or collect sensitive personal information (health, government IDs, precise location, biometrics), and we would never sell sensitive information — with or without consent. Our forms have open text boxes, so if you choose to include sensitive information in a message, we don't use it for anything beyond answering you, and you can ask us to delete it at any time. We don't share your information for anyone else's marketing. We share it only with: service providers who help us operate (website hosting, CRM/communications platform, payment processing — each bound to use it only for our work), professional advisors, and authorities if the law requires.
Text messages. We do not share, sell, rent or transfer your mobile number or your text-message opt-in to anyone for their marketing or promotional use. Text-message opt-in data and consent are excluded from every kind of sharing listed above, and we will not share them with any third party. The only company that handles your number for texting is the phone company we use to send and receive our texts, and it does so only to carry our messages to you.
4. Client campaign data
When we run marketing for a business client, the leads, calls, and customer information generated belong to that client; we process them only to deliver the client's services under our agreement with them.
5. Testimonials and client stories
We publish client names, quotes, logos, project photos, and results only with that client's written permission first — we ask, we show them exactly what will appear, and we don't post until they say yes. If a client later asks us to take their testimonial down, we take it down. We don't publish a client's numbers, contract terms, or what they pay us unless they've specifically approved that too.
6. Cookies, analytics, and your browser's privacy signals
You can block cookies in your browser; the site still works. What we use, and why:
| Category | What it does | Do we use it? |
|---|---|---|
| Strictly necessary | Makes pages load, keeps forms working, basic security | Yes — the site can't run without these |
| Browser storage for the interactive tools | Keeps what you do in a tool — a demo you tried, a job-application draft — in your own browser, so it is still there when you come back. Never sent to us. | Only if you say yes. A tool asks the first time you use it, your answer is saved either way, and you can change it below. |
| Analytics | Counts visits, shows which pages get read | No third-party analytics cookies at this time. |
| Advertising / retargeting | Follows you to other sites to show you ads | No. If this ever changes, this table and §3 get updated before any pixel goes live |
| Sale of data / data brokers | Passing your information to others for their own use | No. Never. |
Browser storage, in plain words
There is no site-wide storage banner on this site. The tools that can keep your work ask you at the tool, the first time you use one, and your answer covers the whole site until you change it.
- Always on, because the site can't work without it: the store's cart and order hand-off while you buy; the referral code from a referral link, kept 90 days so the person who sent you gets credit; a random id for the length of your visit so your visit and anything you send us line up; and your storage answer itself.
- Only if you say yes at the tool: tool-demo memory (searches you ran, slots you held, picks you pressed) and the job-application draft on the hiring page.
- Set by you, kept on your device: the reading settings on blog posts, and the remembered name on the team sign-in door. These stay in your browser and are never sent to us.
Your storage choice on this device
Your browser's privacy signals (Global Privacy Control, Do Not Track). Universal opt-out signals like GPC exist to tell a site not to sell your data or use it for targeted advertising. We do neither, so there is nothing here for GPC or DNT to switch off — you already have the outcome those signals ask for. If we ever add targeted advertising, we will honor GPC as a valid opt-out and say so here before it launches.
7. Keeping and protecting it
We keep personal information only as long as needed for the purposes above or as law requires, and we protect it with access controls, encrypted storage, and least-privilege practices.
Text-message records — your opt-in, any opt-out, and the texts between us — we keep for six years from the last message or the end of our work together, whichever is later, and longer only while a dispute or legal hold is open.
8. Your choices
Email us to ask what we hold about you, correct it, or delete it (we'll comply unless law or an active engagement requires otherwise). Texas residents: the Texas Data Privacy and Security Act provides rights that may apply depending on business thresholds; we honor reasonable requests regardless of threshold. Your browser-storage choice for this site's tools lives in section 6 above.
If you ask us to delete your information, we still keep the record that you opted out of texts or emails, and nothing else about you, so that we never contact you again by mistake.
9. Not for kids
Our services are for businesses; we don't knowingly collect information from anyone under 18, and our site isn't directed to children. We don't knowingly collect personal information from children under 13. If we learn that we've received information from a child under 13, we delete it. A parent or guardian who believes their child sent us information can email us at support@marqueandheir.com and we'll delete it.
10. Changes
We'll post updates here with a new effective date; material changes get a notice on the site.
11. Contact
marqueandheir.com · support@marqueandheir.com